Catering policies and faqs

MENU SELECTION

*Menu selections are to be finalized no later than (30 days) prior to your event date. The Chop Shop BBQ LLC focuses on food sourced locally to the region of your event and must have time to do so in order to guarantee the freshest and cleanest sources available. 

​

DEPOSITS & GUARANTEED MINIMUM GUEST COUNT

*Your estimate sheet will reflect a guaranteed minimum guest count. Your non-refundable deposit secures your date and our services and is based on the guest count. Your minimum guest count is not eligible for a reduction in guests when within 30 days of the event date. You will be responsible for 100% of the guaranteed minimum guest count. The security deposit is due upon acceptance of your cost sheet and menu. This deposit covers planning and hiring. 

​

TASTINGS

*After reviewing your estimate sheet and customized menu. we are happy to schedule a tasting with you and one guest to finalize food selections, beverage and event details. If you confirm your menu and cost sheet, with the deposit secured you will not be charged for the tasting. If you choose not to retain The Chop Shop BBQ LLC for your event, you will be responsible for the cost of food and labor to prepare it. We will provide an itemized invoice for your tasting. Tastings do not secure days of events. 

​

PAYMENT & DISCOUNTS

*A non-refundable deposit is due upon acceptance of your estimate sheet and menu to secure your date and our services. Final payment is due 30 days before your event date. Any discount offered for client-supplied labor will be made on your estimate sheet prior to delivery of your final invoice. The Chop Shop BBQ LLC allows clients to incorporate their own labor for set-up and clean-up and will serve to reduce the labor cost for your event. The Chop Shop BBQ LLC accepts payment via personal or corporate bank check, cashier's check, cash or zelle. If none of these payment options are available to you, we will accept payment by all major credit cards (additional fees may apply).

​

OUTIDE FOOD & BEVERAGE ADDITIONS

*The client is welcome to provide family-made specialty menu items and desserts, specialty mixers, and client-purchased beer, wine and alcohol. (We do not provide any bar tending services)

​

CANCELATIONS

*The initial hiring deposit is nonrefundable for all catering events. This deposit is determined based on the date of your event and when we are hired. All event payments are structured differently per contract.

​

SERVICE CHARGES & GRATUITY

*All pricing is subject to a gratuity and service charge. Includes all meetings, site walk-through and administrative costs acquired throughout the planning process of your event. It is based on the food and beverage estimate. The service fee is not a gratuity. Additional gratuity is at the discretion of the client. The state of California requires that the full invoice be taxed, including labor, service and gratuity. 

​

EXCESSIVE FOOD

*The Chop Shop BBQ LLC rejects the notion that excess food that is NOT exposed to guest contact is waste. The client is welcome to all left over items that have not been plated or presented at your buffet. The Chop Shop BBQ LLC will utilize the client's appropriate plastic, aluminum, paper or glass storage containers. Arrangements can be made to donate food not exposed to guests. 

​

RECYCLING, GARBAGE, AND FOOD WASTE

*The Chop Shop BBQ LLC will recycle any items and compost food waste from plates. We will also bag garbage for deposit into the client's home waste receptacles or remove it for disposal off-site. Arrangements must be made in advance for the appropriate handling of waste. For large events with over 200 guests, a waste service fee will be assessed that is fair and equitable. 

​

​